Feedback from Stakeholders

Student Feedback
Tutor Feedback
Office of Learning and Teaching Associates
Academic Board Review
AACSB
EQUIS
Board of Advice

Student feedback

Evaluation surveys
The Faculty values student feedback and actively seeks it out. Feedback from students about their entire course experience is sought following graduation by a national service and using a well-researched instrument - a Course Experience Questionnaire. This feedback is provided to the Faculty each year. The University mirrors this survey biannually with students currently completing a course using an instrument called the Student Course Experience Questionnaire. While academics can get feedback each semester in relation to a unit of study using an instrument called the Unit of Study Evaluation, the Faculty requires all units to be evaluated once each year.

Informal feedback
Informal feedback, whether of a positive nature or relating to concerns and suggested improvements, is always welcomed. We encourage students to provide feedback directly to the person or office to whom it relates. If this is not possible, students can contact the Student Program Adviser (Lisa Kelaher), the Student Learning Adviser or the coordinating academic.
Provide your feedback online through the Student Feedback Page.

Class representatives
Some staff and some disciplines hold staff-student meetings during the semester to discuss student feedback. The feedback is gathered by student representatives. Typically representatives are randomly-selected, although sometimes they are elected.

Student Reference Group
The Faculty's Student Reference Group (SRG) gathers and provides feedback to and from students on all aspects of learning and teaching, including information of the results of actions taken in response to student feedback. The SRG also identifies areas performing at a high standard, as well as those requiring improvement, and makes suggestions for how this may be achieved. The SRG meets twice each semester.

Faculty Student Representatives
The following represent students at the Faculty level. Email your Faculty student representatives if you wish to pass on feedback. Feedback about a program or an individual unit should be directed to the relevant program director or the unit of study coordinator or the chair of discipline if that is not possible.
Ms Shae Bannister
Mr Andrew Thomas
Mr Franz Kupfer
Ms Lorenn Ruster
Mr Tobias Ludewig
Ms Angie Ng

Other stakeholder feedback

Feedback from tutors
Feedback from tutors is gathered each semester via the tutor development program survey. The survey gathers feedback from tutors on the tutor development program and teaching and learning issues. The feedback is used to improve the tutor development program and is also provided to other Faculty decision making groups as appropriate.

Learning and Teaching Associates
Learning and Teaching Associates are academics in the Faculty of Economics and Business who have demonstrated a commitment to quality learning and teaching, and a willingness to act as a conduit between the Office of Learning and Teaching in Economics and Business and their colleagues to strengthen the capacities of both. A Learning and Teaching Associate provides discipline-based leadership and localised expertise to support the provision of excellent teaching and learning.

Academic Board Review
The Academic Board's policy structures are intended to encourage the maintenance and development of high standards of teaching, scholarship and research. To be confident that the policy structures properly sustain academic quality assurance and are appropriate to the University's needs, the Board monitors their implementation and effectiveness.
Much of this monitoring is effected through Academic Board reviews. The review process is formative and collegial. The aim is to provide constructive feedback on the quality of a Faculty's educational provision.
For more information, see the review process, and Faculty's self-evaluation report (intranet).

AACSB
In April 2004 the Faculty received accreditation by AACSB International (the Association to Advance Collegiate Schools of Business) for its business and specialised accounting programs. The University of Sydney is the first in Australia to have achieved both business and accounting accreditations, and only the third in our region - the Hong Kong University of Science & Technology and the Chinese University of Hong Kong being the others. Internationally, AACSB has accredited 480 institutions, of which 165 have received accreditation of their specialised accounting programs.

EQUIS
The Faculty recently completed a similar initiative with EFMD (the European Foundation for Management Development) and was awarded accreditation in November 2004. EFMD plays a central role in shaping an international approach to management education and development. Its quality assurance scheme, EQUIS (European Quality Improvement System), aims to raise the standard of management education worldwide by facilitating standard setting, benchmarking, mutual learning, and the dissemination of good practice. Earning EQUIS accreditation indicates that a business school is judged to be of international standing.

Board of Advice
The Faculty Board of Advice - the Faculty's external advisory body - comprises prominent members of the business and professional communities and distinguished secondary school principals. It provides strategic advice on a wide range of matters and has greatly assisted the Faculty in building and sustaining links with the business related professions, industry, government and the secondary school sector.